QUESTION: I am looking for something thats not in your catalogue. Can you get it for me?
This is a question very often asked of us. In short the answer is YES. We do offer a ‘special order’ option if you have been looking for a product, or want to replace an old favourite and dont know where to look for them.
The industry has 10,000’s of products and we use several wholesalers in Australia and also have wholesalers overseas. We will require you to give us product names, pictures if you have any, descriptions and information on how the product worked. Once we have this information we will see if we can source the products and give you all the information we have found, including relevant pictures. This can take a few days or longer as we will be discussing with you the product and making sure that what we have found IS what you are looking for. We do not just say yes and send you a ‘guess’ of what we think you are asking for.
Once the customer has decided the product we have found is what they are looking for, a 50% deposit is to be made before the item is purchased. This is a non-refundable and regarded to be an adminstration and sourcing fee as we have spent a lot of time making sure the item is what you want and placing a special order for you. This shows us your commitment to your purchase before ordering, and then balance is due once the item has arrived and ready for dispatch to you. As soon as you pay the balance owing, the item will be posted to you.
So what are you waiting for? Check out our catalogue range and if we dont have what you are looking for, then email us and ask if we can get it for you. You have nothing to loose by making an enquiry and a lot to gain if we can find what you are looking for.
For more information on our products, visit our website www.intimatewhispers.com.au
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